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Author name: Jasleen

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Second phase of mandatory SIRS reporting: What you need to know.

The commencement of the Serious Incident Reporting Scheme (SIRS) and its requirements has understandably been a daunting time for many […]

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Second phase of mandatory SIRS reporting: What you need to know. Read Post »

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Retirement Living – Get Code of Conduct compliant for feedback and complaints

A particular focus for operators when preparing for Code of Conduct compliance has been to ensure the wellbeing of residents

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Retirement Living – Get Code of Conduct compliant for feedback and complaints Read Post »

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Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting

With the first quarterly report on the basic daily fee supplement due on October 21, 2021, many providers will be

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Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting Read Post »

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Why are forward-thinking companies turning to always-on, always-listening tools?

The notion of CX + EX is all the rage these days.  As a result, ensuring that customers and team

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Why are forward-thinking companies turning to always-on, always-listening tools? Read Post »

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Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback

CarePage and Checked In Care are pleased to publicly announce their partnership to drive a joint vision of improving quality

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Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback Read Post »

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