Experience reimagined with carepage

We spend our down-time focusing on the latest customer and employee experience trends and insights.

Transforming retirement living through customer experience

Australia’s 75-plus cohort is projected to surge from 2 million to 3.7 million by 2040.

customer experience Retirement living

Latest articles for you

customer experience Retirement living

Transforming retirement living through customer experience

complaints complaints module

ARI – the smarter way to deliver lifestyle and wellbeing in aged care

Change management Customer Experience CX Feedback culture

CX-driven culture: the heartbeat of success

aged care Customer Experience CX Feedback resident happiness Resident surveys

From feedback to action: strategies to elevate your resident experience rating

Five Home Care Quality Indicators: consumer experience and quality of life confirmed

Serious Incidents in home care: early lessons learned from the Commission

Feedback Mandatory NQIP NQIP app Resident surveys

Your Guide to automating Resident Survey Indicators

customer experience Customer Experience CX Star Rating Star rating system Voice of Customer

Star ratings are now public. Know all about the new system.

Customer Experience CX Quality Indicators Star Rating Voice of Customer

Survey says: The National Quality Indicators may have cause for concern