In the care sector, we want to continually improve what we do – but it can’t happen without using customer […]
Are you delivering on the National Standards for Disability Services? Read Post »
They’re the ones who build trusted relationships with customers – who communicate with them every day, pick up on unspoken
Frontline employees are the eyes and ears of most aged care organisations. Read Post »
With every aged care provider now required to have a written Plan for Continuous Improvement (PCI) under the new Aged
By Sophia Russell The Australian government is introducing a ratings system to help people compare the performance of different residential
Is the star rating system more than just a nod to consumer experience in aged care? Read Post »
CarePage, like always is here to support providers with the latest changes when it comes to the Voice of Residents
Are you Star Rating Ready? Prepare for a new level of reporting requirements. Read Post »
Are you committed to being an aged care provider that genuinely puts people first? To providing participatory, effective and responsive
Giving older people a voice at the board table. Read Post »
Together, the two businesses are stronger combining perfect synergies to accelerate growth in the B2B market, and opening up channels to the B2C market through innovation of the aged care directory.
Carepage acquires Aged Care Guide in its quest to transform care Read Post »
The commencement of the Serious Incident Reporting Scheme (SIRS) and its requirements has understandably been a daunting time for many
Second phase of mandatory SIRS reporting: What you need to know. Read Post »
There are 8 types of reportable incidents involving aged care consumers that must be reported to the Commission, and the
SIRS: How many types of reportable incidents are there? Read Post »
A particular focus for operators when preparing for Code of Conduct compliance has been to ensure the wellbeing of residents
Retirement Living – Get Code of Conduct compliant for feedback and complaints Read Post »
