Managing personality styles during a crisis
As humans, our unconscious biases mean that we naturally assume that others work the same way we do. In a […]
Managing personality styles during a crisis Read Post »
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What makes aged care residents happy?
The winds of change are currently sweeping through the Australian aged care sector, resulting in an intense focus on the
What makes aged care residents happy? Read Post »
Part two: What makes aged care residents happy?
Staff friendliness Up to 40% of Australian residential aged care residents do not receive any visitors on an annual basis.
Part two: What makes aged care residents happy? Read Post »
CarePage Business latest release broadens real-time feedback and complaints capability
CarePage Business, a 360-degree Customer & Employee Experience software provider for the health and aged care sectors, announces its latest
CarePage Business latest release broadens real-time feedback and complaints capability Read Post »
How bringing quality and HR metrics into a single platform can help your organisation thrive
Most organisations are guilty of managing their business in silos. HR, quality + customer service, marketing teams (and more) often
“The canaries in the coal mine”, complaints systems set for a massive overhaul, 124 proposed recommendations to Royal Commission
By Lauren Todorovic, CEO CarePage In the final hearing of the Royal Commission into Aged Care Quality and Safety, Senior