When you are responsible for customer experience across a large aged care organisation, you need more than software. You need […]
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From 1 November, the introduction of the Higher Everyday Living Fee (HELF) alongside updates to the Aged Care Quality Standards
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With the introduction of the star rating system and the quality indicators, The Department of Health & Ageing (DoHA) has acknowledged
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Implementing Continuous Quality Improvement in aged care. In recent years, Continuous Quality Improvement (QCI) has received an increased amount of
Better practice, not best practice. Read Post »
By Lauren Todorovic, CEO CarePage In the final hearing of the Royal Commission into Aged Care Quality and Safety, Senior
