Carepage

Reform

Aged care, Reform

Department update on fee opt-in: why this matters for resident experience

The Department’s update on 1 November 2025 fee opt-in highlights permanent changes to residential aged care fees and accommodation. Beyond compliance, these decisions directly impact resident experience, expectations and value alignment in a Higher Everyday Living environment.

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Department update on fee opt-in: why this matters for resident experience Read Post »

Reform

Are you ready for the Strengthened Quality Standards: why customer experience systems are now your strongest evidence

The new Aged Care Quality Standards call for more than compliance — they demand proof. At the Ageing Australia Conference, providers asked not what’s changing but how to show they’re ready. Here’s why experience systems like CarePage are becoming essential for evidencing quality and outcomes that matter to residents.

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Are you ready for the Strengthened Quality Standards: why customer experience systems are now your strongest evidence Read Post »

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