Transforming retirement living through customer experience
Australia’s 75-plus cohort is projected to surge from 2 million to 3.7 million by 2040.
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From feedback to action: strategies to elevate your resident experience rating
With the introduction of the star rating system and the quality indicators, The Department of Health & Ageing (DoHA) has acknowledged
CX-driven culture: the heartbeat of success
In the Age of the Customer, customer-centricity should be at the heart of every business. Take a moment to reflect:
ARI – the smarter way to deliver lifestyle and wellbeing in aged care
A purpose-built lifestyle and wellbeing platform designed to simplify workflows, empower personalised care, and help providers confidently meet the quality standards.