Many existing happiness and wellbeing measurement frameworks tend to focus on indicators of quality of life that are beyond the […]
The Happy Life Index helping you better understand the factors you can control Read Post »
With a focus on quality outcomes for consumers, the Aged Care Quality & Safety Standards hopes to encourage continuous improvement,
Creating a culture of constant assessment & feedback Read Post »
As the government and aged providers grapple over the way forward on visitor access in aged care homes, we’ve heard
Who is listening to residents in the aged care visitation debate? Read Post »
The primary purpose of facilities and the aged care sector is to provide quality care to residents; however, different levels
Consumer, quality care and leadership Read Post »
The Australian Government is signatory to a number of international treaties which are designed to recognise and protect human rights.
Feedback and complaints support quality improvement Read Post »
As humans, our unconscious biases mean that we naturally assume that others work the same way we do. In a
Managing personality styles during a crisis Read Post »
The winds of change are currently sweeping through the Australian aged care sector, resulting in an intense focus on the
What makes aged care residents happy? Read Post »
Staff friendliness Up to 40% of Australian residential aged care residents do not receive any visitors on an annual basis.
Part two: What makes aged care residents happy? Read Post »
CarePage Business, a 360-degree Customer & Employee Experience software provider for the health and aged care sectors, announces its latest
CarePage Business latest release broadens real-time feedback and complaints capability Read Post »
Most organisations are guilty of managing their business in silos. HR, quality + customer service, marketing teams (and more) often
