Experience reimagined with carepage

We spend our down-time focusing on the latest customer and employee experience trends and insights.

Transforming retirement living through customer experience

Australia’s 75-plus cohort is projected to surge from 2 million to 3.7 million by 2040.

customer experience Retirement living

Latest articles for you

customer experience cx surveys Voice of Customer

Survey fatigue: Why a lack of action equals a lack of traction

Happy Life Index Quality of Life resident happiness

Quality of Life tool for elder care finds link with Maslow’s Hierarchy of Needs

Customer Experience CX Voice of Customer

Accessible but NOT usable: Improving practices for surveying people with a disability

benchmarking customer experience Home Care

Change to Home Care is coming! How does your customer experience stack up against the sector?

lifestyle managers resident happiness

Resident Happiness Microlearning series

Compliance Customer Experience CX Leadership

Are you delivering on the National Standards for Disability Services?

Customer Experience CX Governance Leadership

Giving older people a voice at the board table.

Compliance Star Rating Star rating system

Are you Star Rating Ready? Prepare for a new level of reporting requirements.

Frontline employees are the eyes and ears of most aged care organisations.