Experience reimagined with carepage

We spend our down-time focusing on the latest customer and employee experience trends and insights.

Transforming retirement living through customer experience

Australia’s 75-plus cohort is projected to surge from 2 million to 3.7 million by 2040.

customer experience Retirement living

Latest articles for you

customer experience Star rating system

Is the star rating system more than just a nod to consumer experience in aged care?

PCI Plan for Continuous Improvement

Continuous Improvement Plans: How transitioning from excel sheets to software just got easier

Aged Care Guide DPS

Carepage acquires Aged Care Guide in its quest to transform care

complaints module Feedback incidents serious incident response scheme

Second phase of mandatory SIRS reporting: What you need to know.

SIRS: How many types of reportable incidents are there?

Code of Conduct complaints Compliance Customer Experience CX Retirement living

Retirement Living – Get Code of Conduct compliant for feedback and complaints

$10 daily fee supplement Customer Experience CX cx surveys Food quality Voice of Customer

Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting

An inclusive CX program is a win for everyone

customer experience media release partnership announcement

Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback