Managing personality styles during a crisis
As humans, our unconscious biases mean that we naturally assume that others work the same way we do. In a […]
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What makes aged care residents happy?
The winds of change are currently sweeping through the Australian aged care sector, resulting in an intense focus on the
Part two: What makes aged care residents happy?
Staff friendliness Up to 40% of Australian residential aged care residents do not receive any visitors on an annual basis.
CarePage Business latest release broadens real-time feedback and complaints capability
CarePage Business, a 360-degree Customer & Employee Experience software provider for the health and aged care sectors, announces its latest
How bringing quality and HR metrics into a single platform can help your organisation thrive
Most organisations are guilty of managing their business in silos. HR, quality + customer service, marketing teams (and more) often
“The canaries in the coal mine”, complaints systems set for a massive overhaul, 124 proposed recommendations to Royal Commission
By Lauren Todorovic, CEO CarePage In the final hearing of the Royal Commission into Aged Care Quality and Safety, Senior