Are you delivering on the National Standards for Disability Services?
In the care sector, we want to continually improve what we do – but it can’t happen without using customer […]
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Frontline employees are the eyes and ears of most aged care organisations.
They’re the ones who build trusted relationships with customers – who communicate with them every day, pick up on unspoken
Continuous Improvement Plans: How transitioning from excel sheets to software just got easier
With every aged care provider now required to have a written Plan for Continuous Improvement (PCI) under the new Aged
Is the star rating system more than just a nod to consumer experience in aged care?
By Sophia Russell The Australian government is introducing a ratings system to help people compare the performance of different residential
Are you Star Rating Ready? Prepare for a new level of reporting requirements.
CarePage, like always is here to support providers with the latest changes when it comes to the Voice of Residents
Giving older people a voice at the board table.
Are you committed to being an aged care provider that genuinely puts people first? To providing participatory, effective and responsive
Carepage acquires Aged Care Guide in its quest to transform care
Together, the two businesses are stronger combining perfect synergies to accelerate growth in the B2B market, and opening up channels to the B2C market through innovation of the aged care directory.
Second phase of mandatory SIRS reporting: What you need to know.
The commencement of the Serious Incident Reporting Scheme (SIRS) and its requirements has understandably been a daunting time for many
SIRS: How many types of reportable incidents are there?
There are 8 types of reportable incidents involving aged care consumers that must be reported to the Commission, and the
Retirement Living – Get Code of Conduct compliant for feedback and complaints
A particular focus for operators when preparing for Code of Conduct compliance has been to ensure the wellbeing of residents