Experience reimagined with carepage

We spend our down-time focusing on the latest customer and employee experience trends and insights.

Navigating the Higher Everyday Living Fee: A strategic opportunity for providers

aged care higher everyday living

Latest articles for you

$10 daily fee supplement Customer Experience CX cx surveys Food quality Voice of Customer

Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting

An inclusive CX program is a win for everyone

customer experience media release partnership announcement

Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback

Happy Life Index media release Quality of Life

New research to evaluate quality of life measurement tool for aged care

employee experience

Successful employee onboarding during COVID

consumer reviews early warning sign

Consumer reviews – an early warning sign that your service might be in trouble

always-on listening customer experience listening tools Voice of Customer voice of employee

Why are forward-thinking companies turning to always-on, always-listening tools?

customer experience Leadership Voice of Customer

Leadership in CX means it starts with the CEO

customer experience occupancy Voice of Customer

“Until occupancy is an issue we don’t have to worry about customer experience”