Navigating the Higher Everyday Living Fee: A strategic opportunity for providers
From 1 November, the introduction of the Higher Everyday Living Fee (HELF) alongside updates to the Aged Care Quality Standards […]
Are you ready for the Strengthened Quality Standards: why customer experience systems are now your strongest evidence
The new Aged Care Quality Standards call for more than compliance — they demand proof. At the Ageing Australia Conference, providers asked not what’s changing but how to show they’re ready. Here’s why experience systems like CarePage are becoming essential for evidencing quality and outcomes that matter to residents.
Why Measuring Resident Experience in Retirement Living Matters — and How to Do It Right
Why Measuring Resident Experience in Retirement Living Matters — and How to Collect the Right Data In retirement living, experience