Experience reimagined with carepage

We spend our down-time focusing on the latest customer and employee experience trends and insights.

Navigating the Higher Everyday Living Fee: A strategic opportunity for providers

aged care higher everyday living

Latest articles for you

Customer Experience CX Governance Leadership

Giving older people a voice at the board table.

Compliance Star Rating Star rating system

Are you Star Rating Ready? Prepare for a new level of reporting requirements.

Frontline employees are the eyes and ears of most aged care organisations.

customer experience Star rating system

Is the star rating system more than just a nod to consumer experience in aged care?

PCI Plan for Continuous Improvement

Continuous Improvement Plans: How transitioning from excel sheets to software just got easier

Aged Care Guide DPS

Carepage acquires Aged Care Guide in its quest to transform care

complaints module Feedback incidents serious incident response scheme

Second phase of mandatory SIRS reporting: What you need to know.

SIRS: How many types of reportable incidents are there?

Code of Conduct complaints Compliance Customer Experience CX Retirement living

Retirement Living – Get Code of Conduct compliant for feedback and complaints