Survey fatigue: Why a lack of action equals a lack of traction
As the name implies, survey fatigue occurs when respondents become uninterested in sharing their feedback. The natural response when residents […]
cx surveys
Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting
With the first quarterly report on the basic daily fee supplement due on October 21, 2021, many providers will be
Customer experience surveys, made for the health & ageing sectors
Based on our research many providers still send surveys for obligatory requirements of accreditation, and many fail to act on
CarePage Business latest release broadens real-time feedback and complaints capability
CarePage Business, a 360-degree Customer & Employee Experience software provider for the health and aged care sectors, announces its latest