“At our recent re-accreditation visit, the assessment team was very impressed with the feedback systems and processes in place.”
Duncan Mckimm, CEO Clarence Village
We love to hear from our clients on how the CarePage Business system is supporting them to meet the aged care quality standards and deliver high quality care to residents.
During a recent re-accreditation site audit, our client Clarence Village received some positive feedback on the organisation’s processes for collecting, monitoring and responding to resident feedback.
The assessment team conducting the audit were impressed with Clarence Village’s use of CarePage Business and the ability to capture proactive feedback as well as monitor and respond to compliments, complaints and suggestions in a single system.
Great recognition for all the team at Clarence Village who work hard to put the residents voice at the centre of their approach.
Find out more about how CarePage Business can support to elevate the voice of residents and meet the aged care quality standards.
Book a demo and discover the power of experience
See how carepage helps organisations unlock real-time feedback, manage complaints, and elevate experience across every touchpoint. Whether it’s customers, residents, or employees – we make listening easy and action effortless.
Book a time from my calendar or send us a quick message below!
Not ready for a demo?
Send us a quick message, we’d love to chat.
If you’re a current customer looking for support, please contact [email protected]
