Responsible Care Initiative
Looking for a Responsible Care Provider in Aged Care?
You’ve come to the right place
Who are Responsible Care Providers?
CarePage started the Responsible Care Initiative to encourage all aged care services and retirement villages to commit to our ‘Four Principles of Responsible Care’.
Principle 1 Report openly on performance achievements and shortcomings. Acknowledge that identifying areas for improvement are critical to improving standards and quality of care delivered to all older people.
Principle 2 Listen, engage and work with older people and their carers to understand and address their concerns and expectations.
Principle 3 Encourage all employees providing care and other company stakeholders to commit to and participate in responsible care.
Principle 4 Make responsible care a priority and commit to open engagement in a public forum to help older people identify quality services and drive continuous improvements.
Providers are screened and checked before receiving a badge. Senior Care Provider’s do not need to pay to become a “Responsible Care Provider”.
These 4 Principles have been inspired by The United Nations (UN) Principles for Older Persons established in 1991 that recommended all government members and organisations use the principles into their company practices and policies whenever possible.
CarePage is reinvigorating these principles with a focus on choice, control and transparency.
Whilst much has changed since 1991, including the way seniors and their families gather information and engage online, what must not change is that “older persons should be treated fairly regardless of age, gender, racial or ethnic background, disability or other status, and be valued independently of their economic contribution.”
Are you a senior care provider wanting to make a ‘free’ pledge? Send an email to hello@carepage.com.au
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“With a flurry of review and ratings sites recently launched or in development, aged care is now firmly a sector at the mercy of consumer opinion.”
“It’s a network of professionals prepared to offer a culture of accountability and transparency. Our providers have committed to be more effective”
